Re-entering the same information has a cost.
Your teams copy the same information from one tool to another. Those hours cost the business and leave less time for value-adding work and for keeping your customers satisfied.
ConsultingAutomationArtificial intelligence
Equip your teams to match your ambitions.
Free them from what slows your business down.
We improve your processes, connect your tools and deploy automation and AI where they deliver a real gain.
25 years of IT expertise and transformation leadership, from SMEs to international groups.
- First 30-minute call
- Free
- No commitment
One customer request. The follow-up flows.
- A customer gets in touchBy email or through your contact form.
- AI prepares the handling of the requestUsing the information in your tools, it prepares the reply and documents. Your team checks, adjusts and approves.Human approval
- Automation takes overThe reply and documents are sent to the customer. Follow-ups and reminders are scheduled.
Less manual work. More responsiveness.
Example of an automated workflow with AI assistance.
01What we believe
What we believe
Understanding your business, your goals and your teams' day-to-day work.
Identifying what holds your performance back and improving what needs to be improved.
That is the foundation for your automation and AI solutions.
02Your day-to-day
Time paid for. Value lost. Customers slipping away.
Searching for information costs you too.
Every search across emails, files and software ties up your teams, slows down request handling and weighs on your profitability.
Chasing takes time. Waiting costs money.
An approval on hold, an invoice not sent, an unpaid bill not chased: your teams keep following up and the money is slow to come in.
Your next customer slips through your fingers.
An unanswered request, a quote sent too late: a competitor may reply first. Potential revenue slips away.
How much do these tasks and delays cost your business each month?
03Target outcomes
The same teams. More capacity. More results.
A more efficient organisation, connected tools and AI in the right place: give your business the means to reach its ambitions.
- 01
More time for what creates value.
Fewer manual tasks and less re-entry. Your teams can handle more requests and spend more time on their core work and your customers.
- 02
More responsiveness to win customers.
Faster replies, quotes sent on time and regular follow-up: you give yourself every chance of turning a request into revenue.
- 03
A service that makes customers stay.
Reliable information, clear next steps and commitments kept build your customers' satisfaction and their trust in your business.
- 04
Performance that shows in your accounts.
Lower processing costs, fewer corrections and better-tracked invoicing: you improve profitability and get paid faster.
04In practice
Example for a law firm
Clients better informed. A more responsive firm.
Emails, progress requests, missing documents, invoicing: follow-up takes up your firm's time every day. Here is how AI and automation can help.
A client writes.
You reply faster.
AI identifies the request, finds the relevant information in the firm's connected tools and drafts a reply. Your team checks, adjusts and approves before sending. Pending requests stay visible so they get handled.
Prepared by AIApproved by the firmClientHello, where does my case stand?
The case moves forward.
Your client knows where it stands.
At each stage defined by the firm, a message updates the client: case progress, next steps and any action expected from them.
Automated sendingFirmHere are the next steps for your case.
A document is missing.
Follow-up continues.
Document requests and reminders are scheduled. Your team sees which documents have arrived and which are still awaited, without rebuilding the email history.
Automated remindersFirmOne document is still to be sent.
The work is done.
Invoicing follows.
Invoices are prepared according to the firm's rules, then approved before sending. Payment tracking triggers the planned reminders and flags situations that need your attention.
Prepared automaticallyApproved by the firmFirmYour invoice is available.
Fewer requests piling up. Reassured clients. More time for advice and for defending their interests.
05Our support
Solutions tailored to your business. Deployed with your teams.
From understanding how your organisation works to solutions used every day.
01Audit & improvement
Understand your organisation. Improve your processes.
With your teams, we analyse roles, tasks, tools and how information flows.
We map your processes, identify bottlenecks and formalise your needs to define the right improvements and solutions.
Analysis and formalisation of your needs
- A clear map of your processes and information exchanges
- Target way of working defined with your teams
- Needs, business rules and acceptance criteria documented
- Prioritised improvement plan
Map it to improve it
The journey of a customer request
A request comes in
TeamSearching through emails
TeamCopying data by hand
ManagerApproval pending
TeamManual sending and follow-up
AI · Connected toolsReply preparedusing the information in your connected tools
ManagerHuman approval, tracked
AutomationAutomated sending and follow-up
Scattered informationLittle visibility on follow-up
Information availableClear responsibilities
Clearly defined needs
- Roles
- Data
- Rules
- Acceptance criteria
Illustrative example of a target process
02Design & deployment
Connect your tools. Automate. Bring in AI.
We connect your software and deploy automation and AI to suit your needs. Your teams spend less time on tasks that add no value and handle requests faster.
03Adoption & results
Support your teams. Measure the results.
We train your teams, make onboarding easier and keep the solutions evolving: maintenance, support and adjustments. Together, we track the gains achieved to measure their impact on your business.
A scope defined with you, based on your priorities, your tools and your budget.
06Approach
From first conversation to AI in production
Four steps, and you decide at every stage. Nothing is committed until you have the facts in hand.
01
First conversation
30 minutes to understand your business and check whether there is a real gain to be had. If there isn't, we'll tell you.
02
Audit and scoping
Analysis of your processes and tools, priorities ranked by impact, then a scope and a fixed fee agreed with you.
03
Design and deployment
Automation and AI put in place on the selected tasks, tested with your teams before going live.
04
Adoption and follow-up
Training, adjustments based on your teams' feedback, and gains tracked at 30, 60 and 90 days.
07Tools, AI and integrations
Your tools finally work together.
We start from your software and the way you use it to keep information flowing, automate actions and bring in AI where it delivers a concrete gain.
Your everyday tools
Email, documents and business software.
- Microsoft 365Outlook, Excel, Teams, SharePoint
- Sage
- HubSpot
- Salesforce
- Dynamics 365
- SAP
Automation and AI agents
Save time with efficient workflows and intelligent agents.
- n8n
- Make
- Zapier
- Power Automate
- OpenClaw
- Hermes Agent
- Custom development
- Claude Code
Artificial intelligence
Powerful models to enhance your uses and your processes.
- ChatGPT
- Claude
- Mistral AI
- Microsoft Copilot
- Gemini
- Perplexity
Less re-keying. Connected software. Requests handled faster.
Off-the-shelf solutions or custom integrations: we adapt the connections to your organisation, your needs and your budget.
08Who supports you
Tailored advice,
backed by 25 years of IT expertise.
Saïd LAOUI
Founder of ShiftUrBrain
IT Programme Director
PMP® certified · Project management
I improve and automate the processes that cost you time and money.
My expertise combines an understanding of organisations, needs formalisation, process mapping and command of the full software lifecycle, from scoping to maintenance.
I have led digital transformation and AI projects for French companies and major international groups, including work with data scientists from Princeton University and, in healthcare, within AP-HP, the Paris public hospitals.
With ShiftUrBrain, I put this expertise at the service of small businesses and SMEs, from manufacturing to B2B services and the independent professions.
Photo with the lawyers to add
09Privacy and GDPR
Privacy is part of the solution.
Client files, commercial information, internal data: their protection is built in from scoping onwards, in the choice of tools and the design of solutions.
GDPR built in from the start.
Your personal data obligations are addressed before deployment: intended uses, data required, retention and responsibilities.
You know where your data goes.
We review hosting, providers and their terms for retaining and reusing data, including for training AI models.
Access limited to what is needed.
User and tool permissions are defined by role. Data shared is limited to what each process requires.
You stay in control of sensitive actions.
Together we define the steps that require human approval before a reply, a document or an action commits your business.
10FAQ
The questions people ask us
1How much does an engagement cost?
The 30-minute discovery call is free. The full audit is a fixed fee, agreed before we start. Implementations are priced from the audit, with an estimated ROI: you know what you pay and what you gain.
2What if AI isn't the right answer for us?
We'll tell you. In many cases, simplification alone frees up a large share of the lost time. AI comes afterwards, only if it pays off.
3Do we need to be "AI-ready"?
No. The audit is precisely there to find out what is ready, what isn't, and in which order to move forward.
4Do we need technical skills in-house?
No. We handle the scoping, the set-up and the integrations, then train your teams so they can use and oversee the tools on their own.
5How long does a project take?
The full audit takes about two weeks. An implementation usually takes 4 to 8 weeks, depending on the number of processes and systems involved.
6Do you also work with large groups?
Yes. Our founder has led international programmes in 60 countries. For mid-caps and large accounts, we often step in to scope and manage an AI project that is under way or stalled: needs gathering, governance, vendor management and change management.
7Will my teams buy in?
They take part in the audit from day one. We remove the tasks they hate first, so buy-in comes quickly.
8What happens to our data?
Its protection is addressed from scoping onwards: we review hosting and providers, including their terms for retaining and reusing data, limit access to what is needed and define with you the steps that require human approval.
11Contact
Let's identify your first lever for improvement.
Tell us frankly about the difficulties you face day to day. Book a slot or write to us: we reply within 24 hours.
Discovery call
A first, frank opinion. We tell you whether automation or AI are worth exploring in your situation.
Book my discovery call 30 minutes · Free · No commitmentTO COMPLETE: Microsoft Bookings link
What happens after this call?
- A free summaryThe difficulties discussed and the first leads identified.
- An in-depth audit, if relevantA quoted engagement to clarify needs, assess expected gains and set priorities.
- Emailcontact@shifturbrain.com TO CONFIRM
- LinkedInTO COMPLETE: profile link
- Where we workAnywhere in France and internationally, on site or remotely, in French, English or Arabic. Based in Vitrolles, in the Aix-Marseille metropolitan area.
- AddressLes Argonautes, 50 avenue Denis Padovani
13127 Vitrolles, France